At 8id, your privacy is not merely a legal obligation — it is a responsibility we take seriously every day. This policy clearly explains how we collect, use and protect your personal information as a player on our platform.
Six pillars of data protection that form the foundation of 8id's privacy commitment to every Malaysian player.
All personal data transmitted through the 8id platform is protected with 256-bit SSL encryption. This means your information — from login credentials to transaction details — cannot be accessed by unauthorized parties.
8id gives you full control over your personal data. You may access, correct or request deletion of your data at any time through your account settings or by contacting our support team.
8id has never and will never sell, rent or trade your personal information to third parties for marketing purposes. Your data belongs to you, and we fully respect this principle.
Only 8id staff with legitimate job requirements are permitted to access player personal data. All access is logged and continuously monitored to detect any internal misuse.
The 8id Privacy Policy is designed and updated in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously monitor regulatory changes to ensure ongoing compliance.
In the event of any data breach affecting your information, 8id is committed to notifying you within the stipulated timeframe and taking immediate remedial action.
Welcome to the 8id Privacy Policy. This document transparently explains how the 8id platform ("we", "8id") collects, processes, stores, and protects your personal information ("User", "Player") when you use the website, mobile app, and related services available under the 8id.vin domain.
Your privacy is our priority. We believe every player deserves to know exactly what happens to their information. That is why we have written this policy in plain, straightforward language — free of confusing legal jargon — so you can make informed decisions about your use of the 8id platform.
This policy applies to all users of the 8id platform regardless of how you access our services — whether via web browser, mobile app or any other access method we may provide in the future.
8id only collects data that is strictly necessary to provide a safe, fair and compliant service. The following are the categories of data we may collect from you:
Identity Data:
Financial Data:
Platform Usage Data:
Your personal data is collected through several different channels as you interact with the 8id platform:
When you create a new account at 8id, you are required to provide basic information such as your name, email, phone number and date of birth. This information is collected directly from you.
To meet anti-money laundering (AML) compliance requirements, we collect identity documents and proof of address during the KYC process. These documents are processed through a fully secure and protected system.
Every time you make a deposit or withdrawal, transaction details are automatically recorded for compliance purposes and protection against financial fraud.
Our platform automatically records technical information such as IP address, device type, operating system, and usage patterns for security and service improvement purposes.
When you contact the 8id support team via live chat or email, the conversation is recorded for training and service quality improvement purposes.
8id uses your personal data only for lawful and necessary purposes. We do not process your data for any other purpose without first obtaining your consent. The purposes of data use are as follows:
8id does not sell, rent or trade your personal data to third parties for any commercial purpose. However, under certain circumstances, we may need to share your data with the following parties:
All third parties we work with are bound by data protection agreements that hold them to the same security and confidentiality standards we uphold. They are not permitted to use your data for any purpose beyond what is specified in those agreements.
The security of your data is 8id's top priority. We continuously invest in the latest security infrastructure to ensure your information is always protected at the highest level.
Technical Security Measures:
Data Retention Period: Your personal data is retained for as long as your account is active. After account closure, we retain data for 7 years in accordance with Malaysia's AML legal compliance requirements, after which data will be securely deleted or anonymized.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and 8id's internal policies, you have the following rights regarding your personal data:
| Your Rights | Description | How to Exercise These Rights |
|---|---|---|
| Right of Access | You have the right to know what personal data we hold about you and how it is used. | Contact customer support or access via account settings |
| Right to Rectification | You may request correction of any inaccurate or incomplete information in our records. | Update directly via profile settings or contact support |
| Right to Erasure | You may request deletion of your personal data, subject to legal compliance requirements. | Submit a written request to our support team |
| Right to Restrict Processing | You may restrict the processing of your data for marketing or certain other purposes. | Manage via your account notification settings |
| Right to Data Portability | You may request a copy of your personal data in a machine-readable format. | Submit a formal request to the support team |
| Right to Withdraw Consent | You may withdraw consent for data processing at any time without affecting any processing carried out prior to withdrawal. | Contact 8id customer support directly |
The 8id platform uses cookies and similar tracking technologies to enhance user experience, maintain secure login sessions, and understand how players interact with our platform.
| Cookie Type | Purpose | Status |
|---|---|---|
| Essential Cookies | Required for core platform functions such as login session verification and account security. Cannot be disabled. | Mandatory |
| Functional Cookies | Storing user preferences such as language, display settings, and game preferences for ease of use. | Options |
| Analytics Cookies | Helping us understand platform usage patterns for product improvement and user experience purposes. | Options |
| Security Cookies | Used to detect suspicious activity, prevent fraud and protect player accounts from unauthorised access. | Mandatory |
You can manage your cookie settings through your web browser settings. Please note that disabling essential cookies may affect the functionality of the 8id platform and your ability to log in to your account.
The 8id platform is an adult service that for users aged 18 and above only. We do not knowingly collect, process or store any personal data from individuals under the age of 18.
If we determine that personal data of a minor has been collected without valid parental or guardian consent, we will take immediate action to delete that data and close the account in question. We also reserve the right to report such cases to the relevant authorities.
If you are a parent or guardian and discover that your minor child has created an account on 8id, please contact our support team immediately so we can take the appropriate action without delay.
8id reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. We are committed to notifying you of any material changes.
When we make significant changes to this policy, we will:
It is your responsibility to review this Privacy Policy periodically. Your continued use of the 8id platform after any amendment takes effect will be deemed as your acceptance of those changes.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the 8id team is ready to assist you.
You can reach us via:
For formal data protection complaints that our team is unable to resolve, you also have the right to refer the matter to the Personal Data Protection Commissioner of Malaysia under the provisions of PDPA 2010.
8id protects your privacy with the latest technology and transparent policies. Join millions of Malaysian players who trust 8id as their platform of choice.